Hire Me Please
Michaelene N. DeYoung
Largo, Florida
Dear Hiring Manager,
I am excited to apply for the work-from-home position you have advertised, which involves inbound calls, data processing, patient scheduling, or intake. I am confident that my skills and experience make me an excellent candidate for this role.
As an experienced customer service representative, I have a proven track record of handling high-volume inbound calls and providing excellent customer service. I am adept at active listening, problem-solving, and conflict resolution, which enables me to build strong relationships with customers and provide them with timely and effective solutions.
In addition, I have experience in data processing, where I have shown strong attention to detail and accuracy. I am skilled in using various software applications, including Microsoft Office, Google Suite, and Salesforce, among others.
My experience in patient scheduling and intake is also extensive, having worked in the healthcare industry for several years. I understand the importance of patient confidentiality, and I am well-versed in HIPAA regulations. I have experience using medical software systems, and I am familiar with medical terminology.
Working from home has been my preferred mode of work for the last few years, and I have set up a conducive home office that enables me to work efficiently and without distractions. I am comfortable using various communication channels, including email, phone, and videoconferencing, to ensure seamless communication with clients, colleagues, and superiors.
I am excited about the prospect of joining your team and contributing to the success of your organization. Thank you for considering my application. I look forward to hearing from you soon.
Sincerely,
I am seeking a work-from-home position comprising
inbound calls, data processing, patient scheduling, or intake.
Abilities
Clear, pleasant phone voice | Type 40 words per minute |
Multi-tasking | Precise Data Processing |
Independent | Editing/Auditing |
Quick learner | Self-starter |
Attentive listener | Problem solver |
Life Experience
Customer service 5-years | Ad design/website design 3-years |
Receptionist 3-years | Transcription 2-years |
Inventory management 2-years | Supervisor 2-years |
Safety and security 3-years | Food service quality control 6-years |
Patient care 12-years | Medicine Tech 6-months |
House manager 8-years | Organizer/Filing 8-years |
Employment
Company | Location | Supervisor | Dates | Job Title/Description |
MorseLife Home Care | West Palm Beach, FL | Donna Rawles | From: 12/2015 | Certified Nurse Assistant |
Advantage Home Care | Fort Lauderdale, | Mike Surin | From: 03/2015 | Certified Nurse Assistant |
Self-Employed | Holly Hill, FL | Dwain Shenberg | From: 10/2010 | Private Caregiver |
Previous Employment of Interest
2007-2009 | Publix/Walmart Neighborhood Market | Customer Service, Cashier, Baker, Deli Clerk |
1999-2004 | L&R Publications | Advertising design, Data Entry, Reception, Customer Service |
1997-1999 | Williamson Marketing | Transcription, Data Entry, Inbound Call Center, Customer Service |
1994-1997 | Corrections Corporation of America | Correctional Officer, Security, Kitchen Supervisor, Inmate Trainer, Inventory, Purchasing |
Education
School Name | Location | Area of Study | Degree/Certification | GPA | Years |
Capella University | Minneapolis, MN | Psychology/Clinical Mental Health Counseling | Bachelor’s degree in progress to Master’s degree | N/A | Present to 2030 |
Ultimate Medical Academy | Clearwater, FL | Medical Billing and Coding | Associate degree | 3.86 | 2021 to 2023 |
Keiser University | Daytona Beach, FL | Computer Graphics and Design | None | 2.83 | 2005 to 2007 |
South Suburban College | South Holland, IL | Accounting | None | 2.28 | 1982 to 1983 |
For more information or to request an interview, please email michaelene.ndy@outlook.com.
Thank you for your interest.